Need help? Read our FAQ

Here is a list of frequently asked questions. If you cannot find what you are looking for please do not hesitate to contact us.

Does Dynatest apply sales tax?

 

Yes, once an item is added to your shopping cart the California state sales(9.25%) tax is automatically added to your total

What shipping method do you use and what are the rates?

 

Dynatest primarily ships with UPS but also uses FEDEX on request. The shipping rates are automatically calculated based on the zip code provided for delivery.

Where are you located?

 

We are located in Fremont, California of the United States of America.

Can I order a custom fixture?

 

Of course!  Contact us through the contact form, email, or phone and we will quote your needs during that business day.

Can I return a product?

 

Yes you many return a product within 30 days of purchase.  If you are unsatisfied with one of our products, just call or email us and we will give you a full refund once the item is shipped back to us.

What methods of payment do you accept?

 

Dynatest currently only accepts Paypal and Credit cards through paypal.  If you would like to use check or another form of payment please contact us through Email or Phone and we can discuss a different method.

How do I place a new order?

 

Ordering is simple. All you have to do is go to your desired product and click “add product to cart”. Doing this will add that item to your shopping cart. From there, you can either continue shopping or “proceed to checkout”. Once you have chosen all the products that you wish to purchase, just click on the “check out” button. Then all you have to do is either (if you are an existing user) enter your username and password or create an account.

What if I cannot find a product?

 

If you cannot find a product please do not hesitate to contact us.  We will be more than happy to assist you with any current or custom fixture needs.

Want quick answers?

give us a call

510.651.1638 ‎